The Technical Writer will create user documentation and training materials for data analysis and visualization software tools developed at the Broad Institute for the wider biomedical research community. Working with various research and development teams at the Broad, this individual will be responsible for managing multiple projects, and ensuring that documentation is kept current as new releases of software are made public.
The position requires the ability to understand the purpose of the software tools and how they are applied, and to anticipate questions the biomedical researchers may have when using them. We seek an individual who can write clear and comprehensive documentation, and also has a good grasp of biology and the aptitude to gain working knowledge in the use of computational/statistical methods.
- Create and update support documentation for software packages, including tutorials, user guides, release notes, Web site materials, workshop materials, etc.
- Set schedule for documentation projects, ensuring documentation creation and updates adhere to the wider software project scheduling goals.
- Use the software on test data sets to ensure sufficient knowedge to create adequate and useful documentation. Report any bugs or other issues that would impact external users to the relevant development or QA/QC personnel.
- Excellent written, expository, and verbal communications skills.
- Demonstrated experience in creating technical or scientific documentation and support materials.
- HTML and Web technology skills.
- Excellent problem-solving, organizational, and people skills.
- Self starter, able to set priorities and work independently.
- Must be able to deal with a rapidly-changing and high-demand environment.
- Minimum 5 years experience and bachelor’s degree in computer science, biology, science writing, or other related fields. Bioinformatics degree or experience not required, but is a definite plus.
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