Development of a Voluntary Quality Assurance (VQA)® Culture
A good quality culture is often described as one that puts the interest and safety of patients and consumers above all else and where people do what is right vs. what is good enough. To achieve this, we must develop a simplified approach, so companies efficiently obtain a state of compliance and remain that way. We must begin to approach the quality question as a scientist would – with the same rigor and discipline found at the bench. It is important to break it down into its basic principles, so it can be accessible for general consumption and integrated into your company’s core values.
This presentation describes the elements of a VQA® Culture and the tools to use to achieve a VQA® Culture.
Judy Carmody, Ph.D., is the founder and Principal Consultant of Carmody Quality Solutions, LLC.