The pandemic is the direst public health crisis the global population has faced in recent times. However, as the world attempts to reset itself, we must acknowledge irreparable fissures created in the health care workforce that cannot be repaired with time. The trauma experienced by health care workers and a dynamic shift in the balance of power in workers’ favor have left leaders looking for answers to improve their health care organization’s resiliency when things are unsure.
Leading in Health Systems Activating Transformational Change looks to unearth those answers. Today, leaders must think and lead differently. Being an effective health care leader during and after a crisis requires you to engage stakeholders across your system and often influence people over whom you have no formal authority. You need leadership, conflict resolution, and negotiation skills to build stakeholder buy-in up, down, across, and even beyond your organization.
Unlike managers, leaders influence and guide others beyond traditional organizational boundaries. They think broadly and drive action. Strong leadership will allow you to help your team reach optimal outcomes and remain agile, while seizing opportunities and overcoming system-wide challenges to increasing productivity and value.
In this dynamic executive education program, the faculty will draw on decades of experience of engagement with health care professionals and field research on crisis situations, including the pandemic. Through this frame, you will learn proven, pragmatic frameworks, tools, and techniques developed by Harvard T.H. Chan School of Public Health faculty for bringing together partners with opposing points-of-view, uncovering shared interests, and forging unity of effort.
At this program, you will:
- Learn to lead your team in a way that considers new realities in the current and post-pandemic era health care system
- Develop strategies to manage employees that have more power—and who will leave if they are dissatisfied
- Recalibrate your leadership style where trauma has changed the workplace dynamic between you and your team
- Learn methods to exercise influence well beyond your authority, extending your reach and engaging otherwise uninvolved stakeholders
- The unknown is one of a leader’s biggest worries—learn how to navigate around potential issues facing today’s health care workplaces
- Gain tools of emotional intelligence to discipline yourself and others to best identify priorities and lead effectively, no matter what you rank or position within your organization
- Understand you and your team members’ risk profiles to balance and integrate different perspectives
- Sharpen your vision and capacity to link, leverage, and forge connectivity of effort, shaping themes and purposes to improve your organization’s position in the ever-changing health care marketplace
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