The stakes are high in health care – the ability to negotiate and
manage conflict is crucial for effective physician leadership. As the
health care landscape faces constant ongoing change, the need for strong
leadership skills has never been more critical.
Health care organizations are uniquely complex with a range of
stakeholders, which can make decision-making particularly challenging.
It can be difficult to gain the consensus to make decisions – and to get
the buy-in for lasting outcomes. Managing in such a dynamic environment
demands a diversified set of high-level skills from physician leaders
that spans the ability to effectively and strategically negotiate and
This online program is designed to build on the Harvard T.H. Chan
School of Public Health approach to management and decision-making
models. It will provide cutting-edge learning and training, empowering
you to develop the skills and confidence to tackle the most challenging
situations you face as a leader. Harvard faculty will enhance your
ability to think and act strategically, adopt innovative management
approaches, and face the most complex situations and conversations with
In this online program, you will increase your confidence in the critical management areas of:
- Navigating conflict
- Providing feedback
- Skillfully approaching negotiations
Harvard faculty will use a combination of learning approaches such as
teaching mini case studies, interactive classroom discussions, and
helping you apply newly learned skills to real work situations.
By the end of the program, you will have built the confidence and
developed the skills necessary to be more effective at managing
conflict, having difficult conversations, and negotiating with others.