Creating a culture of excellence

Jul 22, 2019

How healthcare leaders can build and sustain continuous improvement

Posted by KPMG LLP

Successful healthcare organizations are instituting continuous improvement programs so that patients receive the safety, high quality care, improved outcomes and positive experiences they expect.  Building such a culture is not a quick fix, but a long-term commitment requiring gradual cultural change throughout an organization. This paper from KPMG Global – Building a Culture of Excellence in Healthcare — summarizes key findings and case studies from in-depth interviews with 20 senior health system leaders from across North America, Europe, the Middle East, Asia, and Australia. 


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