Staff
Senior Management

Robert K. Coughlin
President & CEO

Joseph Fazio
Vice President, Finance & Administration

John Hallinan
Chief Business Officer

Kendalle Burlin O'Connell, Esq.
Vice President, Member Services & General Counsel

Zach Stanley
Vice President, Public Affairs

Elizabeth Steele
Vice President, Programs & Global Affairs
Membership & Purchasing

Ben Bradford
Director of Business Development

Craig Carew
Manager, Member Benefits

Mona McCarthy
Director, CRM & Data Integrity

Lauren Perna
Senior Director, Member Services

Lea Sansone
Manager, Member Benefits

Susan Silberman
Director, Programming
Innovation Services

Lucie Rochard
Manager of Innovation Services

Jeremiah Treanor
Manager of Innovation Services
Communications & Events

Jennifer Nason
Director of Communications

Jeff Ouimette
Director, Information Technology & Design

Joe Rogers
Senior Manager, Marketing

Edie M. Stringfellow
Director, Diversity & Inclusion
Policy & Economic Development

Susan Martin
Director, Government Affairs
Administration & Finance

Erica Beck
Manager, Operations

Halley Smith Doherty
Executive Assistant to the President & CEO

Lisa Maccarone
Receptionist

Yat May Wong
Accountant